About the Company

Established in 1969, Berlitz Thailand has over 50 years of experience in providing high-quality language training. The organization has supported thousands of learners in achieving their goals, including career advancement, studying abroad, business communication, and long-term settlement in Thailand.

Berlitz is committed to delivering a personalized learning experience through its instructors and support teams, helping learners improve communication skills, build confidence, and unlock new opportunities.

Qualifications & Experience

• Bachelor’s degree in any field
• 0–2 years of work experience (Fresh graduates are welcome)
• Good command of English (minimum TOEIC score of 550)
• Proficiency in Microsoft Office applications
• Strong interpersonal and communication skills
• Positive attitude with a willingness to learn
• Ability to work flexible shifts, including weekends (5 working days per week with 2 consecutive days off)

Tasks & Responsibilities

Customer Acquisition Activities

• Handle initial customer inquiries in a professional manner
• Support and monitor local marketing activities and promotional events
• Conduct sales activities and assist customers throughout the enrollment process

Customer Retention Activities

• Maintain strong customer relationships and ensure high levels of satisfaction
• Conduct customer orientation sessions
• Ensure the Language Center maintains a professional appearance
• Coordinate lesson scheduling for customers and instructors
• Provide consultation and guidance to students

Operations

• Accurately enter and manage customer data in the company system
• Maintain clear and professional correspondence with customers

Benefits

• Commission and performance-based incentives
• Social Security Fund
• Group health insurance
• Provident fund
• Free language courses provided by the institute